Last updated: 21 October 2026
This policy explains where we deliver, what delivery costs, and how long it takes, for orders placed on the Krishi Plus website and app, operated by KRISHI PLUS PRIVATE LIMITED, a company incorporated under the Companies Act, 2013 (CIN: U46209MP2026PTC085148), having its registered office at H. NO 546 WARD NO. 20, RAJENDAR NAGAR BASODA, Ganjbasoda, Basoda, Vidisha - 464221, Madhya Pradesh, India.
Orders are delivered by the seller who fulfils them, either directly or through a delivery partner. We deliver to addresses in India that the seller can serve. If your pincode cannot be served, we will inform you and cancel the order; any amount paid will be refunded in full.
Delivery is currently free on all orders. A minimum order value may apply, and it is shown in your cart before checkout. If delivery charges are introduced in future, they will always be shown at checkout before you place your order.
• Orders are usually dispatched within 1–2 business days of the seller confirming them. • If your order contains products from more than one seller, each seller's part is delivered separately and may arrive on different days. • Delivery normally takes 3–7 business days from order confirmation, depending on your location. Remote areas may take longer. • Timelines are estimates. Delays can happen because of weather, festivals, strikes, transport disruptions or other events outside our control. We will keep you informed if your order is delayed.
You can see the status of every order in My Orders on the website or app. If notifications are turned on, we also notify you when your order is confirmed, shipped, out for delivery, delivered or cancelled.
• Please provide a complete address and a reachable phone number. The seller or its delivery partner may call you before delivery. • For Cash on Delivery orders, please keep the exact amount ready and pay at the time of delivery. • Check the package at delivery. If it is visibly damaged, leaking or tampered with, you may refuse it, or report it within 48 hours as described in our Refund and Cancellation Policy. • If delivery fails after repeated attempts because the address is wrong or nobody is available, the order may be cancelled; any prepaid amount will be refunded.
If you have a complaint about an order, a product, a refund or the handling of your personal data, write to our Grievance Officer at contact@krishiplus.in with the subject "Grievance" and your order number (if any). We acknowledge every grievance within 48 hours of receipt and aim to resolve it within one month of receipt, in line with the Consumer Protection (E-Commerce) Rules, 2020. Company: KRISHI PLUS PRIVATE LIMITED CIN: U46209MP2026PTC085148 Registered Office: H. NO 546 WARD NO. 20, RAJENDAR NAGAR BASODA, Ganjbasoda, Basoda, Vidisha - 464221, Madhya Pradesh, India Email: contact@krishiplus.in Website: https://krishiplus.in